Goodwill Industries of Northwest Texas Receives Two Awards

Goodwill Industries of Northwest Texas received two honors at the South Plains Workforce Commission’s 17th Annual Employer Awards luncheon on July 18, 2018. They were awarded both Small Employer of the Year and Employer of Excellence. Each year, the Workforce Commission recognizes local businesses and organizations whose efforts and initiatives, in relationship to the Texas workforce system, have had a positive effect on other employers, workers, and the community as a whole.

In accepting the awards, Robin Raney, CEO of the Northwest Texas Goodwill said, “At Goodwill, it’s about helping children by hiring their parents and feeding one’s family with money that’s earned. It’s about helping other’s experience the self-esteem that comes with earning a paycheck. At Goodwill, we are in the business of giving opportunity and hope.”  

Employer of Excellence Award was presented to Goodwill in recognition of the work they have done to create a positive work environment for their employees. Four years ago, in response to a high turnover rate, Goodwill leadership developed a mission-integration strategy to communicate and reinforce core expectations of employees throughout the organization. The strategy is based on four core values: 1) Be honest, 2) Be on time, 3) Work hard, and 4) Be respectful others.

“Our employee turnover rate has dropped by 63% since implementing this strategy,” said Raney. “We are proud to build an enhanced, resilient workforce with a developed work ethic, while preparing employees for greater success in life.”

“I am so appreciative of the nearly 200 Goodwill employees who create a positive and inventive work environment while fulfilling Goodwill’s mission of creating job opportunities for people with barriers to employment,” said Drew Smith, President of the Goodwill Board of Directors.

Goodwill was also awarded
Small Employer of the Year for their innovative approach to assisting those with barriers to employment in finding jobs. Barriers to employment can greatly vary and Goodwill works diligently to understand and address them. Typical barriers range from mental health and related conditions, language barriers, physical disabilities, a lack of technology skills, incomplete education, or a lack of necessary work experience.
In 2017, 920 individuals were served through Goodwill’s Training, Placement and Life Skills (T-PALS) program. The T-PALS program provides free job training and placement services and classes focused on resume writing, interview skills and job search techniques, as well as beginning, intermediate and advanced computer classes. 

Goodwill is a second chance employer of individuals with non-violent criminal backgrounds, a poor work history or a long absence from the workforce. By offering training and employment opportunities, Goodwill helps move many individuals from "unemployable" to "employable."

Goodwill Industries of Northwest Texas is a local 501(c)(3) nonprofit organization and a Lubbock Area United Way community partner.